Why we collect your personal information
QUT collects your personal information to carry out its functions and activities under the Queensland University of Technology Act 1988.
The functions and activities include:
- administer your account registration
- communicate with you about areas of study, courses, programs or events in which you have expressed interest, enrolled or registered to attend
- manage your enquiry, enrolment or attendance in course, program or event
- improve our products and services, including your user experience
- inform general business analysis, quality assurance, reporting and planning activities
- utilise your data to provide relevant digital content and communications
- use your data to enhance your experience when utilising QUT’s digital assets.
How we collect your personal information
We collect your personal information directly from you wherever possible. For example, during the application and enrolment process and throughout your time as a student with QUT. We may also collect information about you indirectly from publicly available sources, or from third parties you have authorised to disclose your information. We will take reasonable steps to ensure you are aware of the purpose of collection.
If you choose not to provide the personal information required, we may not be able to create your account, register your attendance for or provide you with information about the course, program or event for which you expressed interest.
How we use or disclose your personal information
We use your personal information in accordance with applicable privacy laws, and only under the following circumstances:
- for the purpose for which it was collected
- for a related purpose which you might reasonably expect
- where you have consented
- the use or disclosure is permitted for research or statistical purposes.
- if we are required or permitted to do so by law.
The use of personal information refers to all activities relating to the management of your personal information, from its collection and use, through to its storage and disposal, and everything in between.
We generally disclose your personal information with your consent. Sometimes we may disclose your personal information in circumstances where you would reasonably expect us do so, or the disclosure is permitted by law. We generally disclose your information to:
- education providers to administer cross-institution enrolments (where you are a cross-institution student or student enrolled with QUT and another provider under an approved arrangement)
- education providers, postgraduate@QTAC, My eQuals and admission centres to verify academic information or transcripts
- scholarship providers and student sponsors where there is a written agreement between the student and the provider or sponsor, or the student has authorised the release
- the Australian chapter of the Golden Key Honour Society (an organisation which recognises high achievement in university studies).
- contracted service providers engaged by us to conduct market research or other marketing-related services, including IT and Customer Relationship Management (CRM) services
- contracted service providers engaged by us to run events or facilitate event services
- social media and other platforms to communicate or promote our services directly to you and other users via these channels
- agencies where authorised or required by law.
We may also disclose de-identified information to social media and other digital platforms to create audiences for targeted advertising via these channels.
In some instances, we may transfer your personal information outside of Queensland or Australia. For example, where providers are located internationally or use a cloud-based system with servers based in international jurisdictions. We take all reasonable steps to ensure these third party providers are contracted to protect any personal information with the same level of protection as QUT as outlined in QUT’s Information Privacy Policy
QUT’s Information Privacy Policy
Refer to QUT’s Information Privacy Policy for general information about how we process and protect personal information, including:
- our lawful basis for processing personal information
- collection, use and disclosure of personal information
- accuracy, security and storage of personal information
- other applicable Privacy Laws.
Refer to QUT’s Online Privacy Statement for information about how information about you may be automatically collected as a result of your visit to websites controlled by QUT.
Your rights
You may request access to, or correction of, your personal information we hold, or exercise your rights as applicable under relevant privacy laws, unless this would have an unreasonable impact on the privacy of others or would contravene the University’s other legislative obligations. For example, retention obligations under the Public Records Act 2023.
If the collection of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of our processing of your information prior to you withdrawing your consent.
If you have subscribed to QUT electronic messages and no longer wish to receive them, you can unsubscribe from them at any time by clicking on the unsubscribe link.
Contact
For further information about how QUT manages personal information, and for details of how to make an enquiry or complaint, please refer to QUT's Privacy webpage, QUTs Information Privacy Policy, or contact QUT Privacy Officer at:
QUT Privacy Officer
This Privacy Collection Notice is updated on 25 August 2025.